The Milton Practice Website
Our website address is: https://themiltonpractice.co.uk
Comments
When visitors leave comments on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service
Privacy Policy – The Milton Practice – Client Data
Privacy Statement
We take the responsibility of your personal data very seriously, and we are committed to respecting and protecting your privacy. The following Privacy Statement has been developed to comply with the Government General Data Protection Regulations (GDPR) in effect from Friday 25th May 2018. This statement lets you know how we handle the information you give us, and what we do with it.
What data do we collect?
The Milton Practice will collect personal data from you, such as your name, age, address, telephone number, email, occupation, family (next of kin), and personal circumstances, where applicable and necessary. We also collect ‘special categories of personal data,’ such as health data, that are required to plan your treatment.
How do we collect your data?
We collect your data through our website enquiry forms, through telephone conversations we have with you, and in person at our Initial Consultations, therapy sessions, supervision sessions, and training. We may also use questionnaires that we ask you to complete and bring back to a subsequent session such as in our client information form and/or or terms and conditions form.
Why do we collect your data?
We collect your data to help us:
• To assess and plan your treatments, therapy, supervision, training
• To contact you regarding your ongoing treatment, including logistics of planning sessions.
• To inform you of any relevant news, offers and updates, with your signed permission.
• To contact you regarding supervision matters in the case of practitioners, or training matters in the case of students.
• To contribute to research into Hypnotherapy using the CORP research programme, wherein only the following information is collected and stored:
First initial of the first name, age, gender, condition being treated, and session by session measurements of progress across seven different areas, completed by you.
Our legal basis for processing your personal data is:
• Consent or contract for personal data, and
• The fact that the processing of the special category of personal data is necessary for the provision of healthcare.
How do we store and protect your data?
We employ strict information security procedures to ensure your personal data is protected from unauthorised access, unlawful processing, and accidental loss, destruction and damage.
Personal data recorded on paper is stored securely in locked filing cabinets, and accessed only by the practitioner for the purposes of planning, reviewing and implementing treatment, training or supervision.
Any personal data stored on computer is kept securely and password protected.
Each practitioner is responsible for securely storing data relating their own clients. Please speak to your practitioner about how they store your data once you have made contact regarding treatment.
How long is your data stored for?
In line with the regulations of the governing bodies of the profession, together with indemnity insurance requirements, personal data will be kept safely and in good condition for eight years from the date of the client’s last visit. In the case of children, personal data will be kept until the child’s 25th birthday, or 26th birthday if the client was 17 when the treatment ended. This constitutes a legitimate interest in retaining records for this period. After this time, personal data will be securely destroyed.
Who will we share your data with?
The Milton Practice administration will pass your initial enquiry to the relevant practitioner in order for them to contact you.
We will not pass on your data to any third parties, unless required to do so by law, or in the interests of preventing or reporting harm to self or others.
No client personal data is shared with other practitioners during supervision. Any cases reviewed are done so with the utmost respect and attention to confidentiality.
Your rights:
You have the right to see any of your information and update it at any time.
Our commitment:
We will continue to review, update and enhance our Privacy Statement, reflecting our commitment to respect and protect your privacy.